Service Unavailable for Subset of Users

Minor Incident Platform
18 hours, 29 minutes

Update

Resolved

The fix is in place and the issue has been resolved.

April 2th, 2020 at 21:04 UTC
Monitoring

We have deployed a fix for this issue and are continuing to monitor.

April 2th, 2020 at 20:50 UTC
Issue

A subset of users is unable to start optimization sessions or Haste Checks. We are developing and testing a fix for this issue.

April 2th, 2020 at 02:36 UTC